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Post adoption support
The support we offer
Find out more below about the kinds of support we offer to adopters, adopted children and birth relatives of adopted children.
Please see below the core offer from the Post Adoption and SGO support team, previously known as the Permanence Support Team (PST). This offer reflects the needs of the children and a families we work with. We want to work collaboratively and empower the parents and SGO carers with their care of the children who require support from our service.
For more information
- Post Adoption & SGO Support TeamPDF3.79MB
We have a specialist team dedicated to post adoption support.
Adoption is an ongoing process. Many adoptive families benefit from different kinds of support over the years.
We have an open door to you and provide support and advice about any aspect of adoptive parenting.
We will also provide a special life story book for your adopted child with information about adoption, and why they’ve been adopted.
You can contact us about:
- counselling, financial help, Suffolk support groups and advice
- assessment of adoption support needs
- details of specialist services and how to access them
- therapeutic services
- supporting your child to maintain links with their birth family
- training and workshops
- intermediary service
- access to a child’s records
- support for children who have experienced loss and trauma
- advice for adoptive parents moving to a different local authority.
For more information
We know that being an adopted child may not always be easy and there might be things that you don’t understand or would like help with. But there is always someone you can talk to.
These are some of things that your child might need support with:
- Information about birth families
- Understanding why they were adopted
- Arranging to keep in touch with brothers and sisters, their birth parents or other relatives and friends
- Understanding their feelings – sometimes they might feel angry or sad or just not know how they feel
- Coping with school, some children who are adopted find school very difficult and need extra help.
If you would like to talk to someone about any of these things, you or your parents can contact the Permanence Support Team on 01473 265700.
For more information
Contact between an adopted child with their birth relatives and other important people in their network who can help them understand more about their background and identity. Here in Suffolk, we aim to provide flexible Keeping In Touch agreements with the child's needs at the centre.
Arrangements for contact are agreed in writing before the child is adopted. This includes how often contact is made, and whether it is direct (in person) or indirect (through our Keeping In Touch service).
We can provide support for birth relatives wanting help with contact arrangements, counselling, or intermediary services.
Birth relatives can also access information around counselling via Adoptionplus - Birth Relative Counselling | Adoptionplus
For more information
‘Keeping in Touch’ (formerly Letterbox) refers to any form of contact between an adopted person and their birth family. It may be direct (face-to-face, online or by telephone) or indirect (via letter or email) and involve the child’s birth parents, siblings or relations from the wider family. Arrangements for Keeping In Touch can be made before a child is adopted. This can include how often contact can be made and whether it can be direct or indirect.
Maintaining a link with birth family can help children understand more about their background and identity, can improve their self-esteem and help them feel more secure and accepted in their adoptive family.
The ‘Keeping in Touch team’ are here to support with existing keeping in touch agreements, answer queries and support with establishing new agreements. We provide support to birth families and adoptive parents and can help with moving contact from indirect to direct where appropriate. The team also helps birth families and adoptive parents share difficult news when needed and can provide letter writing support.
We are here to advise and support birth families and adoptive families and can signpost and refer to other support services and agencies when needed such as PAC-UK.
Direct Contact
Direct contact (face to face meetings) will be part of some agreements. Direct contact can take place between the child and their birth parents, brothers and sisters, grandparents, aunts and uncles, family friends/kinship members. During these meetings, the child is always supported by their adoptive parents.
Direct contact would usually start with a meeting between the adults, for example the adoptive parents and the birth parents / grandparents or between the adoptive parents of adopted siblings. The Keeping in Touch team will be there to support this meeting.
Please see guidance for further information (page 10)
Email Contact
Email contact can be set up as part of a Keeping in Touch agreement and can be a good way for adoptive families and birth relatives to share information. Email contact can be set up alongside direct contact and can include pictures as part of the agreement.
Please see guidance for further information (page 9)
Letter Contact
Sending letters is a way for adopters and birth family to exchange news and updates about the adopted child/young person. Letter agreements can include cards, drawings, and photographs as part of the agreement.
Whilst letters are written from adult to adult, some adopted children gradually become involved in the letter writing process themselves, by asking questions through their adoptive parents or including a letter they have written.
Research on contact
- A study carried out by Professor Elsbeth Neil at the University of East Anglia, Contact After Adoption
- PAC-UK Big Consult of Adopted People, PAC-UK-Big-Consult-of-Adopted-People-v1.1-FINAL.pdf
- PAC-UK Big Consult of Birth Parents, PAC-UK-Big-Consult-of-Birth-Parents-v1.1-FINAL.pdf
- Managing birth family contact by Adoption UK
- Summary of Key findings about contact for adopted young people (PDF)
- Summary of key findings for adopters (PDF)
- Summary of key findings for birth family relatives (PDF)
Adoptionplus offer adoption support and counselling for our birth relatives. They can also provide support for adopted children and their families.
From the age of 18, your child can ask for a copy of their original birth certificate, which will show:
- their original name
- the name of their birth mother
- (possibly) the name of their birth father
- their address when their birth was registered
- The Adoption Contact Register can also help an adopted child get in touch with you.
Alternatively, adopted children can call 01473 265700 for advice about contacting their birth relatives.
We provide support for adopted adults in Suffolk looking for their birth records and information about their birth family.
We can help you if:
- you're over 18 years of age
- you live in Suffolk
- we have your adoption records.
Call 01473 265700 to ask about your birth records or birth family.
For more information
Support for adopted adults
- support-for-adopted-adultsPDF77KB
Children adopted from care can sometimes have ongoing needs, which we can help with. We will assess your support needs and advise you on the services available to you.
Adoptive parents can have access to:
- a copy of your child’s permanence report
- a summary of your child’s health from Suffolk Adoption’s medical advisor
- a ‘life story’ book of your child’s early life
- an assessment of your child’s special educational needs
- The adoption passport from First4Adoption gives an overview of the support that you may be entitled to as an adopter.
The government created the Adoption Support Fund to provide extra services and support for adoption.
The fund will pay for therapeutic services such as cognitive therapy, play, and music therapy.
Our adoption support services can also offer advice to other local authorities about:
- adoption support services
- assessments of need for support
- availability of local services
- how to work between other adoption agencies.
If you're unhappy with the service we've provided, you can make a complaint.
If you're unsatisfied with the outcome of your complaint, you can refer it to the Local Government Ombudsman.
Need to talk to someone?
We're more than happy to answer any questions about post-adoption support that you may have.